FAQ
Frequently Asked Questions
We've compiled answers to the questions we hear most often. If you don't find what you're looking for, feel free to contact us.
Orders
How do I place an order?
Browse our collections, select your size and preferred style, and click Add to Cart. Proceed to checkout and follow the steps to complete your purchase securely.
Can I modify or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. After this window, your order enters processing and cannot be changed. Please contact us immediately at support@paramixclothing.com.
Shipping
How long does delivery take?
Standard delivery takes 5–7 business days across India. Express delivery (2–3 business days) is available at checkout for select pin codes.
Do you ship internationally?
Yes, PMX ships to select international destinations. Shipping timelines and charges vary by location. Visit our Shipping Policy for full details.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery for unused, unwashed items in original packaging. Visit our Return & Refund Policy page for complete details.
How do I initiate a return?
Email us at support@paramixclothing.com with your Order ID and reason for return. Our team will guide you through the process within 24 hours.
Sizing
How do I find my size?
Refer to our detailed Size Guide for accurate measurements. If you're between sizes, we recommend sizing up for a relaxed fit.
Payments
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and popular wallets. All transactions are secured with industry-standard encryption.